Privacy Policy

Effective Date: March 14, 2025

1. Introduction

Landmark Virtual Assistance ("we," "our," "us") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you engage with our virtual assistant services.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

  • Name, email address, phone number, and mailing address

  • Business-related information required for our services

  • Payment details for invoicing purposes

  • Any additional information provided by clients for service fulfillment

  • Form Block Submissions: When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with Google for storage.

Analytics

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

3. How We Use Your Information

Personal Information

We use your personal information to:

  • Provide virtual assistant services tailored to your needs

  • Communicate with you regarding services, updates, and inquiries

  • Process payments and manage transactions

  • Maintain records for administrative and legal purposes

  • Improve our services and customer experience

Analytics

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

4. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:

  • With service providers who assist in our business operations (e.g., payment processors)

  • When required by law or legal processes

  • To protect our rights, property, or safety, or that of others

6. Data Retention

We retain your personal information only as long as necessary for business and legal purposes. If you wish to request deletion of your data, please contact us at hello@landmarkvirtualassist.com.

7. Your Rights

You have the right to:

  • Access, update, or correct your personal information

  • Request deletion of your data

  • Withdraw consent for data processing

  • Lodge a complaint with a data protection authority if you believe your rights have been violated

8. Cookies and Tracking Technologies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These analytics and performance cookies are used on this website only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the revised effective date. Continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at hello@landmarkvirtualassist.com.

Thank you for trusting Landmark Virtual Assistance with your personal information. We are committed to protecting your privacy and ensuring a secure experience.